Manage your reviews automatically

Replying to Google reviews has never been this quick or easy.

Centralise your Google reviews, automate replies, improve your ranking, and build customer trust — all in one platform.

Start for free

Automate processes

Automate your Google Business Profile

review management and improve your online reputation.

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Effortless

Automatically reply to every review with minimal effort.

Fast

Filter reviews by channel,
date, and sentiment.

Accurate

Export enriched insights and reports in one click.

wiReply is a software tool based on Artificial Intelligence (AI) that automates the process of response to the reviews of Google.

Intuitive design

Master your reputation with smart analysis

Period-over-period analysis
Internal benchmarking across locations
Predict your next rating
Automatic sentiment analysis
Keyword & category trends

Find out more

Human responses

wiReply automatically replies to every review in your own voice.

Automatic responses

Based on the customer’s rating, choose between an automatic reply or two suggested responses and pick the one that fits best.

Choose the tone and time frame

Set your reply tone and schedule publishing times (for example, from 8 a.m. to 5 p.m.).

Easy-to-use platform

Our easy-to-use platform centralizes all your Google reviews and responses, making it simple to analyze and filter every review.

Save time

Save time with wiReply’s artificial intelligence and focus on what truly matters: delivering exceptional value to your customers.

Get a demo

wiReply features

wiReply Platform Solutions

Centralised management of Google Business Profile

Manage your Google Business profile from a single dashboard: reviews, photos, events, posts, and more. Automate updates to ensure an attractive, up-to-date image. Boost your local ranking and attract more customers through Google Maps and search.

Automated responses with AI

Reply to all your reviews with personalized AI. Set the tone, filter easily by date or channel, export insights and boost your online reputation effortlessly.

Pro Analytics & Benchmarking

Track key KPIs, analyze by periods and compare your performance across locations. Predict your next Google rating, identify keyword and sentiment trends and receive detailed monthly reports to boost your reputation.

Keyword sensor

Automatically detect the most used keywords in your reviews and their evolution. Identify highlighted categories, analyse sentiment and discover what your customers value or criticise. Make decisions based on real and actionable insights.

Smart NFC cards

Give your team unique NFC cards so customers can rate your restaurant on Google with a single tap. Each card carries an individual ID, allowing you to track who generated each review. No friction, no searching: just 100% measurable results.

Features

Sentiment customer sentiment

On Google Business Profile, reviews don’t always reflect their real impact through the rating. A 5-star review may include negative comments, while a 2-star review can highlight your business’s strengths. Analyzing the content is key to improving your ranking on Google Maps.

> Local keywords
We detect the most mentioned words in your reviews to understand what your local customers value or criticize.

> Contextual analysis
We categorize each review to understand what is said, on what topic and in what tone.

> Hidden trends
We identify hidden patterns that help you improve your reputation and ranking in Google.

Features

NFC cards for businesses

Get more local Google reviews with a single tap.
With wiReply’s NFC cards, your customers can leave reviews on Google Business Profile in seconds. They just need to tap their phone or scan the QR: no searching for your business, no friction, with real impact on your local ranking.

> Direct access to your Google Business profile
With just one tap, customers can reach your Google Maps review page.

> Tracking by employee or point-of-sale
Each card has a unique number that lets you know who has generated each review.

> Ideal for boosting your local SEO
More reviews mean more visibility in local searches and on Google Maps.

Simple process

How to get started for free

Sign in with your Google account and start managing reviews, analyzing data and automating responses in minutes with the help of artificial intelligence(AI).

1. Log in to your Google Business Profile account.

Click hereand create an account with your business. Then, link your Business Profile on Google in just a click.

2. Check the wiReply settings

Adjust how you want to respond to reviews, both positive and negative. wiReply adapts to your style with artificial intelligence.

3. Start receiving insights quickly

wiReply will respond to new reviews for you while giving you real-time insights on every interaction.

Try wiReply

Testimonials

Your customers speak. Google is listening. Are you listening?

Experts say:

"53% of customers expect companies to respond to their negative feedback in a week."

Search Engine Journal

"93% of the consumers have made a purchase decision based on the reviews online."

Trustmary

"To succeed, businesses need to balance the use of AI with genuine consumer trust."

Originality.ai

And about wiReply:

"And the best part: when you leave a Google review, you get a personalized reply, not a generic template."

The Avant-Garde

"Analyzes the most frequently used words and categorizes them with the corresponding sentiment using advanced AI."

Digital Journalist

"Significantly improves SEO, online reputation and brand image […] while providing an active listening channel."

Iberianpress

Automated solution

Start climbing Google Business Profile rankings

Interact with your reviews and improve your local visibility automatically and quickly.

Free Demo

Multiple sectors

Customers who already work with us

They trust wiReply to manage their reputation and stand out in local search engines.