Manage your reviews automatically
Responding to reviews has never been so quick and easy.
Centralizes all of the reviews of Google, automates responses, improves your ranking, and builds trust with your customers on a single platform.
Automates processes
Automates the management of reviews in Google My Business and improves your online reputation.
Agile
Respond to all reviews
effortlessly automatically.
Fast
Display comments
channel, date, feeling.
Accurate
Export data with insights enriched value.
Intuitive design
Master your reputation with smart analysis
- Analysis by periods and comparisons
- Internal benchmark between different profiles
- Prediction of the next rating
- Automatic feeling analysis
- Evolution of keywords and categories
Human responses
wiReply will answer automatically all the reviews of your business as if it was you
Automatic responses
Based on the customer's rating, you decide if you want to generate an automated response or obtain 2 different responses. Then, you’ll choose the one you think is most appropriate.
Decide the tone and time slot
You can also set the tone of your responses and the times in which it is published (from 8 to 17 hours, for example).
Easy to use platform
Our platform is super simple to use and it centralizes all opinions and responses. You’ll be able to analyze and filter each review very easily.
Save time
You’ll save time thanks to wiReply's artificial intelligence so you can use it for what matters: deliver exceptional value to your customers.
Features wiReply
Solutions of the wiReply platform
Centralized management of Google My Business
Controls from a single panel your Google Business profile: reviews, photos, events, publications and more. Automates new contents and ensures an updated image and attractive. Improve your local ranking and get more customers from Google Maps and search engines.
Automated responses with AI
Automatically responds to all of your reviews with custom AI. Adjust the tone, filter by date or channel, and exports enriched insights. Improve your online reputation and demonstrates good customer service without manual effort.
Analytical and Benchmarking Pro
Display key KPIs, analyze by periods and compare your performance with other profiles. It can predict your next score in Google, detects trends in keywords and feeling, and receive detailed monthly reports to improve your reputation.
Keyword sensor
Automatically detects the most used keywords in your reviews and their evolution. Identifies featured categories, analyzes feeling, and find what your customers appreciate or criticize. Make decisions based on real insights.
Smart NFC cards
Smart NFC cards for your team so that customers review your restaurant on Google with a single touch. Each card has a single ID that allows you to track who generated each review. Without friction, without search, and results are 100% measurable.
Features
Feeling analysis
In Google My Business, reviews do not always reflect its real impact through the score. A 5-star review may include negative comments, while a 2-star hotel can highlight strengths of your local business. To analyze the content is the key to improving your position in Google Maps.
> Local keywords
We detect the words that are mentioned in your reviews to know what your local clients appreciate or criticize
> Analysis with context
We categorize each review to understand what is said, on what topic, and with what tone.
> Invisible tendencies
We identify hidden patterns that helps you improve your reputation and ranking in Google.
Features
NFC cards for businesses
Get more local reviews on Google with a single touch.
With the NFC cards from wiReply, your customers can leave reviews on Google My Business in seconds. You only have to bring your mobile phone or scan the QR-without searching your business, without friction, with real impact in your local positioning.
> Direct access to your Google Business profile
Your customers access with a single touch to the reviews of your business on Google Maps.
> Tracking by employee or point-of-sale
Each card has a unique number that lets you know who has generated each review.
> Ideal for improving your SEO local
The more reviews you have, the more visibility you will gain in local search and Google Maps.
Simple process
How to get started for free
Sign in with your Google account and start managing reviews, analyze data, and automate responses in minutes with the help of the artificial intelligence(IA)
1. Connect with your Google My Business account
Click here here, create an account with your business. Then, link your Business Profile on Google in just a click.
2. Check the configuration of wiReply
Adjust how you want to respond to reviews, both positive and negative. wiReply fits with artificial intelligence to your style.
3. Get insights quickly
When you get new reviews, wiReply will answer them for you. You will get insights in real-time on every interaction.
Testimonials
Your customers speak. Google is listening. Are you listening?
Experts say:
"53% of customers expect companies to respond to their negative feedback in a week."
Search Engine Journal
"93% of the consumers have made a purchase decision based on the reviews online."
Trustmary
"To be successful, companies need to balance the use of AI with an authentic confidence for consumers."
Originality.ai
And about wiReply:
"And best of all: when you leave a review on Google, you get a response with a personalized message, not with a generic template."
The Avant-Garde
"Analyzes the most common words and categorizes them through the use of advanced AI with the feeling of it"
Digital Journalist
"Greatly improves the SEO, online reputation and the image of the company [...] and you get to have a channel of active listening."
Iberianpress
Automated solution
Start climbing the Google My Business rankings
Interact with your reviews and improve your local visibility automatically and quickly.
Multiple sectors
Customers who already work with us
They trust wiReply to manage their reputation and stand out in local search engines.
