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How close am I to a star rating on Google Maps? Practical guide to improve your rating

2025 - Nov

Raise your score in Google Maps is not only a competitive advantage: it is a decisive factor in attracting customers, improving your local visibility and building immediate trust. However, the big question that most businesses ask themselves is always the same: how many reviews do I need to get a higher star rating? And how do I know how much further I need to go to improve my rating?

In this guide I explain in a clear, practical and non-technical way how the calculation works, what factors influence it and how you can speed up the process with the help of automation and artificial intelligence.

Why is it difficult to rank stars on Google Maps?

Google Maps does not calculate your rating by simply doing a basic average. Their system takes into account:

  • The total number of reviews
  • The cumulative average
  • The quality of new valuations
  • The additional weight of recent reviews
  • Business behaviour and interaction (responses, speed, consistency)

So even if you receive several positive reviews, your average may take a while to move, especially if you have a lot of accumulated reviews.

Person placing five star reviews

The basic calculation: how to find out how many reviews you need to raise your average

In order to know how far you still have to go before you reach the star level, it is useful to have a rough estimate. Although Google does not publish its actual formula, there is a very reliable approximation used in online reputation.

Simple explanation (integrated and clear)

You don't need to understand the formula to understand how it works. You just need to be clear about these three principles:

  • The more reviews you have, the harder it is to move your average.
  • The higher the rating you are looking for, the more positive reviews you will need.
  • New reviews must be better than your current average (ideally 5 stars) for you to really move up.

Thus, a business with 150 or 200 reviews may need dozens of 5-star ratings to go up by only 0.1 points, while one with few reviews will see much faster changes.

And that is also why 4-star reviews help very little when you already have a high average: they are positive, but not enough to push the rating up.

Practical method without formulas (quick and useful)

If you want to know how much you are missing without doing any calculations, just follow these steps:

1. Look at your average and current number of reviews.

From your Google Maps listing → Reviews → “Summary”.

2. Define your objective

Up from 4.2 to 4.3, or from 3.8 to 4.0, for example.

3. Use an estimation tool

Platforms such as wiReply allow you to see:

  • Your projected average
  • How many reviews do you need to upload
  • The trend of your ratings
  • If a new review will move your score
  • What impact do recent reviews have

This avoids manual calculations and gives you real-time information.

Person leaving a positive review on Google with his or her mobile phone

Factors influencing what you need to raise your star rating

1. Your total volume of reviews

The most important factor. The more volume, the more effort.

2. The quality of your latest reviews

Google gives more weight to the most recent ones.

3. Competition

Your file competes with similar businesses. Moving up from 4.2 to 4.4 can give you a huge jump in local visibility.

4. The speed of reception

A steady stream of positive reviews indicates a stable service, which indirectly influences the algorithm's perception.

Google Maps App on mobile phone

How to speed up the process of raising your rating

Rising in the number of stars depends not only on the number of reviews, but also on how you generate and manage them.

1. Ask for reviews at the right time.

Right after a good experience, when the customer is satisfied.

2. Facilitates direct linking

It avoids the customer having to search for your file:
a QR, an SMS, an email or a direct button multiplies the number of reviews received.

3. Automate applications with AI

Companies that automate the request for reviews get 3 to 5 times more ratings.

With wiReply, for example, you can:

  • Send automatic requests by SMS or email
  • Schedule smart reminders
  • Personalise messages according to customer type
  • Filter out dissatisfied customers to avoid negative reviews
  • Measure how many reviews you are short of a rating increase 

4. Always respond to all reviews

The algorithm values the interaction and consistency of the business.

5. Manage dissatisfied customers before they value

Many businesses lower their average not because of a lack of positive reviews, but because they receive a negative review at the wrong time.

Automation allows:

  • Detecting dissatisfied customers
  • Redirect them to a private channel
  • Solve the problem before they publish

Person placing a 5-star review on Google

Conclusion: you can find out how far you have to go to reach the next star level... and achieve it faster.

Upload your rating on Google Maps is not a matter of luck. It is a measurable, predictable and optimisable process.
With a combination of calculation, strategy and automation, you can know fairly accurately how many reviews you need to raise your average and how close you are to reaching your next goal.

If you want to simplify the whole process and accelerate your results, wiReply offers you:

  • Automatic calculation of how many reviews you need
  • Automation of applications
  • Filters to avoid negative ratings
  • Real-time analysis
  • Easy and clear reputation dashboard

Activate your free trial at wiReply now! and start raising your average on Google Maps this week.